Terms and Conditions

These terms govern your use of the Deploy Safe AI platform at deploysafe.ai and its subdomains (the "Service"). Deploy Safe AI is owned and operated by The SaaSy People Ltd, registered in England and Wales (company number 12341379), registered office 47 Cannon Street, Arca Building, Birmingham, B2 5EF ("we", "us", "our"). Our VAT registration number is 360 1161 44.

By creating an account or using the Service you agree to these terms on behalf of yourself and, where applicable, the organisation you represent. If you do not agree, do not use the Service.

The Service provides self-service AI questionnaires and assessments, including our AI Readiness Assessment, together with AI-assisted analysis of your answers and an indicative, high-level result. Based on that result, we may recommend relevant services from The SaaSy People.

The Service is an informational tool. It is not a compliance management system, an assurance service, or a substitute for professional advice.

The Service is currently provided free of charge. We may introduce paid features in future. If we do, the price and whether it includes or excludes VAT will be stated clearly at the point of purchase, and separate purchase terms may apply. You will never be charged for the Service without first agreeing to a price.

• You must provide accurate information and keep your credentials secure. You are responsible for activity under your account.
• Company administrators may invite team members. Administrators are responsible for ensuring they are entitled to share company information with the people they invite. Invited members receive access limited to their role.
• You must be at least 18 and using the Service for business purposes.
• You must not share your account with anyone else or allow anyone else to use it.

We may change, add to or withdraw parts of the Service. Where a change materially reduces the Service, we will give you reasonable notice.

Features identified as beta or early access are provided for evaluation, may change or be withdrawn at any time, and are provided without warranties or service commitments beyond those required by law.

• You own your assessment answers, uploads and company data. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy and process that content for as long as we provide the Service to you, solely in order to provide the Service, including AI-assisted analysis, and as described in our Privacy Policy.
• We may use aggregated, de-identified data to improve the Service. Aggregated data does not identify you, your organisation or any individual.
• Our platform, question banks, rule libraries, scoring, results, reports and branding are our intellectual property or that of our licensors. Nothing in these terms transfers any of it to you.
• Your result is for your organisation's internal use and may be shared with your professional advisers. It may not be resold or republished commercially without our written consent.

Each party will comply with applicable data protection law. Where we process personal data as a controller, we do so as described in our Privacy Policy. Where we process personal data contained in your content on your behalf, we do so as your processor, and the Data Processing Terms in Schedule 1 apply and form part of these terms.

Each party may receive information from the other that is marked confidential or that a reasonable person would treat as confidential. Each party will keep the other's confidential information secret, use it only in connection with the Service, and disclose it only to those of its staff and advisers who need it and are under equivalent obligations.

These obligations do not apply to information that is or becomes public through no fault of the receiving party, was already lawfully known to it, or is required to be disclosed by law or a regulator, provided that where lawful the disclosing party is told first. These obligations continue for three years after your account closes.

As set out in the Privacy Policy, we may use your assessment results to recommend relevant services from The SaaSy People. Recommendations shown in your result are tied to your answers. Marketing communications always carry an opt-out, and opting out does not affect your use of the Service.

You must not misuse the Service. In particular, you must not:

• attempt to access another customer's data
• probe, scan or circumvent security or access controls
• submit unlawful content, or content that infringes anyone else's rights
• submit special category personal data, or personal data about children
• use the Service to build or train a competing product
• scrape or extract our rule library or question banks, whether manually or by automated means
• introduce malicious code, or place unreasonable load on the Service

We may suspend an account that puts the Service or other customers at risk. We will act reasonably and tell you why.

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. Planned maintenance will be scheduled sensibly. Support is provided via hello@thesaasypeople.com on UK business days.

Except as expressly set out in these terms, and to the fullest extent permitted by law, the Service is provided "as is" and we exclude all implied warranties, conditions and other terms, including as to satisfactory quality, fitness for a particular purpose, accuracy and completeness of results.

Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

Subject to that:

• we are not liable for indirect or consequential loss, loss of profits, loss of business, loss of anticipated savings, loss of goodwill, loss or corruption of data, or regulatory fines or penalties incurred by your organisation
• our total liability arising out of or in connection with the Service in any 12-month period is limited to the fees you paid us for the Service in that period, and where the Service was provided to you free of charge we have no liability to you

You acknowledge that the Service is an informational tool and that compliance decisions remain yours, as set out in section 3.

Neither party is liable for a failure or delay in performing its obligations caused by an event beyond its reasonable control, including act of God, flood, fire, epidemic, war, civil unrest, terrorism, industrial action, failure of a utility or telecommunications network, or the failure of a third-party hosting or infrastructure provider. The affected party will tell the other as soon as reasonably practicable. If the event continues for more than 30 days, either party may terminate on written notice.

You may close your account at any time. We may suspend or terminate your access:

• for material breach of these terms, giving notice and, where the breach can be remedied, a reasonable opportunity to remedy it
• immediately, where required by law or where continued access presents a security or legal risk
• on 30 days' written notice, if we discontinue the Service

On closure, your access ends and your data is handled in line with the retention terms in our Privacy Policy. If you need a copy of your data, ask us before you close your account.

You may not assign or transfer these terms without our written consent. We may assign or transfer these terms to a group company, or in connection with a merger, acquisition or sale of assets, provided your rights under these terms are not reduced. We may use subcontractors and service providers to deliver the Service, and we remain responsible for their performance.

These terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 for anyone who is not a party to them.

We will give you notice by email to the address registered on your account, or by a notice in the platform. You should give us notice by email to hello@thesaasypeople.com, or by post to The SaaSy People Ltd, 47 Cannon Street, Arca Building, Birmingham, B2 5EF. Email notices are treated as received on the next business day after sending.

These terms, Schedule 1, and our Privacy Policy are the entire agreement between us in relation to the Service, and replace any earlier discussions or representations. Nothing in this section limits liability for fraud or fraudulent misrepresentation.

If there is a conflict, the order of precedence is: (1) Schedule 1 (Data Processing Terms), (2) these terms, (3) the Privacy Policy.

Sections that by their nature survive closure of your account continue to apply, including sections 3 (not legal advice), 4 (fees, in respect of any amounts owed), 7 (your data and our content), 9 (confidentiality), 13 (liability), 17 (third party rights), 19 (entire agreement), 21 (governing law) and Schedule 1.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If any provision is found to be unenforceable, the rest remain in force.

We may update these terms. Material changes will be notified in advance by email or in the platform, and your continued use of the Service after they take effect constitutes acceptance. If you do not accept a change, you may close your account. Previous versions are available on request.